Previous incidents
March 2026
Mar 02, 2026
1 incident
Investigating: Intermittent API Latency and Request Timeouts
Degraded
Resolved Mar 02 at 08:39am GMT
The issue is now resolved and communication with the IoT provider is no longer degraded.
1 previous update
February 2026
Feb 15, 2026
1 incident
Intermittent Outage of Live Monitoring Feeds
Degraded
Resolved Feb 15 at 09:46am GMT
Live Monitoring has been restored and missing data is now backfilled. Thank you for your Patients.
1 previous update
January 2026
Jan 26, 2026
1 incident
Auth incident
Degraded
Resolved Jan 26 at 06:11pm GMT
Authorisation service issue has been resolved and normal operations is restored
1 previous update
Jan 16, 2026
1 incident
Degradation
Degraded
Resolved Jan 16 at 04:54pm GMT
We have identified the issue, and service should be restored. Thank you for your patients.
1 previous update