Virtual Asset Dispatch
Resolved
Apr 10, 2026 at 9:53am UTC
The connectivity issues have been resolved, and asset dispatch functionality is now fully restored. We are continuing to monitor the system closely to ensure stability. Thank you for your patience.
Affected services
Updated
Apr 10, 2026 at 9:47am UTC
Our IoT provider has acknowledged the issue and is currently investigating the cause of the timeouts. We are monitoring their progress closely—please stand by for further information.
Affected services
Created
Apr 10, 2026 at 9:22am UTC
We are currently investigating 503 errors occurring during asset dispatch, triggered by connection timeouts from our IoT service provider. This issue is causing some physical assets to be temporarily unresponsive. Our team is actively working with the provider to resolve the bottleneck, and we will share further updates as soon as they are available.
Affected services