Incidents | terralayr Incidents reported on status page for terralayr https://status.trlyr.com/ https://d1lppblt9t2x15.cloudfront.net/logos/61e1b867d485530ca6ecd258ff1afcfa.png Incidents | terralayr https://status.trlyr.com/ en Sandbox API recovered https://status.trlyr.com/ Tue, 24 Mar 2026 16:11:17 +0000 https://status.trlyr.com/#7fbbfc7402fd4c8153f398b0d1d0e5cfd2cda99841aa0dc653acf152cab16d81 Sandbox API recovered Sandbox API went down https://status.trlyr.com/ Tue, 24 Mar 2026 16:10:13 +0000 https://status.trlyr.com/#7fbbfc7402fd4c8153f398b0d1d0e5cfd2cda99841aa0dc653acf152cab16d81 Sandbox API went down Sandbox API recovered https://status.trlyr.com/ Tue, 24 Mar 2026 15:41:17 +0000 https://status.trlyr.com/#305121c206b6eb199fbc0b7d396e10224626fa0a708e20a541e5257cdff06ce1 Sandbox API recovered Sandbox API went down https://status.trlyr.com/ Tue, 24 Mar 2026 15:40:13 +0000 https://status.trlyr.com/#305121c206b6eb199fbc0b7d396e10224626fa0a708e20a541e5257cdff06ce1 Sandbox API went down Sandbox API recovered https://status.trlyr.com/ Tue, 24 Mar 2026 15:31:49 +0000 https://status.trlyr.com/#a069f08d8388f45402cd0c5f95d899a3f3ba7ca834f90be92b5becf3092e7c39 Sandbox API recovered Sandbox API went down https://status.trlyr.com/ Tue, 24 Mar 2026 15:30:17 +0000 https://status.trlyr.com/#a069f08d8388f45402cd0c5f95d899a3f3ba7ca834f90be92b5becf3092e7c39 Sandbox API went down Investigating: Intermittent API Latency and Request Timeouts https://status.trlyr.com/incident/837613 Mon, 02 Mar 2026 08:39:00 -0000 https://status.trlyr.com/incident/837613#218d5bc7af3e850c7d653ea3ec7b05d483d768f788b6110c67560b5811fbecc6 The issue is now resolved and communication with the IoT provider is no longer degraded. Investigating: Intermittent API Latency and Request Timeouts https://status.trlyr.com/incident/837613 Mon, 02 Mar 2026 01:28:00 -0000 https://status.trlyr.com/incident/837613#f6587ac3f8d048cf41178ddabe991cd66f35bdd3bba3cc114cd7991f2294e657 We are currently investigating reports of significant latency and request timeouts with scheduling assets. This is resulting in intermittent failures for schedule submissions and monitoring data. We are working on resolving this. Intermittent Outage of Live Monitoring Feeds https://status.trlyr.com/incident/825823 Sun, 15 Feb 2026 09:46:00 -0000 https://status.trlyr.com/incident/825823#93ff67b9a0585558c8f8c9667294566b4ac154648dfdb4caff934f955b5e504d Live Monitoring has been restored and missing data is now backfilled. Thank you for your Patients. Intermittent Outage of Live Monitoring Feeds https://status.trlyr.com/incident/825823 Sun, 15 Feb 2026 03:57:00 -0000 https://status.trlyr.com/incident/825823#86d94e1ca1b22363391eaae98029a0b0fb5e9d27a87dac594006f00709f1aa74 We are currently investigating an issue where live monitoring data is not being reported, and our team is working to restore visibility. Auth incident https://status.trlyr.com/incident/812163 Mon, 26 Jan 2026 18:11:00 -0000 https://status.trlyr.com/incident/812163#b8fcdeea09261c53a2dbdeba12a5d682a6616ef9dc62da4f71ff281468ced139 Authorisation service issue has been resolved and normal operations is restored Auth incident https://status.trlyr.com/incident/812163 Mon, 26 Jan 2026 17:08:00 -0000 https://status.trlyr.com/incident/812163#da1dd3069b202509fcd692c6ac1adb14aeeca9a8bb49da3457582c53c2f29d32 We are currently investigating reported issues with our Authentication Service. Our team is working to identify the root cause, and we will provide updates as they become available. Degradation https://status.trlyr.com/incident/805827 Fri, 16 Jan 2026 16:54:00 -0000 https://status.trlyr.com/incident/805827#97ea45e32b96815df549d4f1b6fd8e938b4fa61cb44057dbf453713b2cd5643f We have identified the issue, and service should be restored. Thank you for your patients. Degradation https://status.trlyr.com/incident/805827 Fri, 16 Jan 2026 16:00:00 -0000 https://status.trlyr.com/incident/805827#ed71375ea5506f63804d5e2318f721b31d2d5fdb0870ea3c1e540da87f189563 Currently investigating an issue with updates in our system. Sandbox System Maintenance https://status.trlyr.com/incident/583482 Thu, 29 May 2025 11:00:40 -0000 https://status.trlyr.com/incident/583482#958ea2ed50ea02b720cfdb76cef544d3923dfc84c699a85111a26de8594d97af Services are being migrated to enhance stability. Only brief interruptions, if any, are anticipated. API maintenance downtime https://status.trlyr.com/incident/558006 Wed, 07 May 2025 10:05:00 -0000 https://status.trlyr.com/incident/558006#23ca17f1ea2c259957760187c8eba79314ca512b7495b083687788a5434529f9 The API will likely return 500s for a few minutes around 10:05 UTC as we perform maintenance. API downtime https://status.trlyr.com/incident/550242 Thu, 24 Apr 2025 09:59:33 -0000 https://status.trlyr.com/incident/550242#f3847bede0f8ae779a228996423a4445666b1ef56958dfc22589d5fcbe92ce93 Maintenance completed API downtime https://status.trlyr.com/incident/550242 Wed, 23 Apr 2025 22:00:33 -0000 https://status.trlyr.com/incident/550242#410e27379e45945753f730d67b44e4aa91fe6aadbb55ed9839934fc89dcf0801 Requests to the API may be intermittent as we investigate an internal issue. Investigation of slower API requests https://status.trlyr.com/incident/509482 Sat, 08 Feb 2025 11:00:59 -0000 https://status.trlyr.com/incident/509482#7be78de058cc3091dbe49e77961af0afafe9fb34c1560b8d44467292ce05ccb5 The team is currently investigating reports of slower than expected requests on an unfiltered Virtual Assets GET Maintenance to sandbox systems https://status.trlyr.com/incident/496204 Wed, 15 Jan 2025 10:00:16 -0000 https://status.trlyr.com/incident/496204#82820602d3258d5f35c2a548ecfd7b2580bdb9d7a05d13e4acf06d9b339fe00f Expect loss of service on sandbox as we rollout improvements.