Incidents reported on status page for terralayr https://status.trlyr.com/ https://d1lppblt9t2x15.cloudfront.net/logos/61e1b867d485530ca6ecd258ff1afcfa.png https://status.trlyr.com/ en https://status.trlyr.com/ Thu, 25 Jun 2026 21:35:32 +0000 https://status.trlyr.com/#a13edc8643f2382be11a126acc39da7c61fa1e14b10b1b4c8bebadb9bd686dc6 Production recovered https://status.trlyr.com/ Thu, 25 Jun 2026 21:34:28 +0000 https://status.trlyr.com/#a13edc8643f2382be11a126acc39da7c61fa1e14b10b1b4c8bebadb9bd686dc6 Production went down https://status.trlyr.com/incident/899695 Tue, 19 May 2026 13:54:00 -0000 https://status.trlyr.com/incident/899695#d8802e53d0beeba585ec71eb1e4c3b48fd3d83cd22c9d0dde036221512ac72cf Resolved. https://status.trlyr.com/incident/899695 Tue, 19 May 2026 13:15:00 -0000 https://status.trlyr.com/incident/899695#2d66408af030288f513f0d8f17bdcec5f1a8d6e1c833f91e16d482d118d2c054 We have an issue with the virtual-assets API. You may experience timeouts as we address this. https://status.trlyr.com/ Wed, 13 May 2026 08:34:21 +0000 https://status.trlyr.com/#925ed46b4598e9aebad8f5dec3e409c8dd56652cb3c4cdc071e40d39ca740621 www.trlyr.com recovered https://status.trlyr.com/ Wed, 13 May 2026 08:16:05 +0000 https://status.trlyr.com/#925ed46b4598e9aebad8f5dec3e409c8dd56652cb3c4cdc071e40d39ca740621 www.trlyr.com went down https://status.trlyr.com/ Wed, 13 May 2026 08:11:47 +0000 https://status.trlyr.com/#4c7d1ead4dd6016f90654810df40bbabf12188d4bb7d60d967491f5a8ed86abf www.trlyr.com recovered https://status.trlyr.com/ Wed, 13 May 2026 08:03:23 +0000 https://status.trlyr.com/#4c7d1ead4dd6016f90654810df40bbabf12188d4bb7d60d967491f5a8ed86abf www.trlyr.com went down https://status.trlyr.com/incident/868614 Fri, 10 Apr 2026 09:53:00 -0000 https://status.trlyr.com/incident/868614#8aa906fbebdf49aafa688b228319e626717541eb7f55ea7195056119a15f3503 The connectivity issues have been resolved, and asset dispatch functionality is now fully restored. We are continuing to monitor the system closely to ensure stability. Thank you for your patience. https://status.trlyr.com/incident/868614 Fri, 10 Apr 2026 09:47:00 -0000 https://status.trlyr.com/incident/868614#e8e18e3d925248648593f8028c7c68d344f890b21d21597bc8bd1b2549fe999d Our IoT provider has acknowledged the issue and is currently investigating the cause of the timeouts. We are monitoring their progress closely—please stand by for further information. https://status.trlyr.com/incident/868614 Fri, 10 Apr 2026 09:22:00 -0000 https://status.trlyr.com/incident/868614#240e3046db7ebe138719cbceaca1fdfd363e9359505b6f3809d0a71d76e742bc We are currently investigating 503 errors occurring during asset dispatch, triggered by connection timeouts from our IoT service provider. This issue is causing some physical assets to be temporarily unresponsive. Our team is actively working with the provider to resolve the bottleneck, and we will share further updates as soon as they are available. https://status.trlyr.com/incident/862373 Wed, 01 Apr 2026 10:15:51 -0000 https://status.trlyr.com/incident/862373#b827c459cf7c4ac74caad76e3827f56d220dd09ac61fe6f5aac1e38811fb300a The operational endpoints for monitoring may be impacted by these updates https://status.trlyr.com/incident/837613 Mon, 02 Mar 2026 08:39:00 -0000 https://status.trlyr.com/incident/837613#218d5bc7af3e850c7d653ea3ec7b05d483d768f788b6110c67560b5811fbecc6 The issue is now resolved and communication with the IoT provider is no longer degraded. https://status.trlyr.com/incident/837613 Mon, 02 Mar 2026 01:28:00 -0000 https://status.trlyr.com/incident/837613#f6587ac3f8d048cf41178ddabe991cd66f35bdd3bba3cc114cd7991f2294e657 We are currently investigating reports of significant latency and request timeouts with scheduling assets. This is resulting in intermittent failures for schedule submissions and monitoring data. We are working on resolving this. https://status.trlyr.com/incident/825823 Sun, 15 Feb 2026 09:46:00 -0000 https://status.trlyr.com/incident/825823#93ff67b9a0585558c8f8c9667294566b4ac154648dfdb4caff934f955b5e504d Live Monitoring has been restored and missing data is now backfilled. Thank you for your Patients. https://status.trlyr.com/incident/825823 Sun, 15 Feb 2026 03:57:00 -0000 https://status.trlyr.com/incident/825823#86d94e1ca1b22363391eaae98029a0b0fb5e9d27a87dac594006f00709f1aa74 We are currently investigating an issue where live monitoring data is not being reported, and our team is working to restore visibility. https://status.trlyr.com/incident/812163 Mon, 26 Jan 2026 18:11:00 -0000 https://status.trlyr.com/incident/812163#b8fcdeea09261c53a2dbdeba12a5d682a6616ef9dc62da4f71ff281468ced139 Authorisation service issue has been resolved and normal operations is restored https://status.trlyr.com/incident/812163 Mon, 26 Jan 2026 17:08:00 -0000 https://status.trlyr.com/incident/812163#da1dd3069b202509fcd692c6ac1adb14aeeca9a8bb49da3457582c53c2f29d32 We are currently investigating reported issues with our Authentication Service. Our team is working to identify the root cause, and we will provide updates as they become available. https://status.trlyr.com/incident/805827 Fri, 16 Jan 2026 16:54:00 -0000 https://status.trlyr.com/incident/805827#97ea45e32b96815df549d4f1b6fd8e938b4fa61cb44057dbf453713b2cd5643f We have identified the issue, and service should be restored. Thank you for your patients. https://status.trlyr.com/incident/805827 Fri, 16 Jan 2026 16:00:00 -0000 https://status.trlyr.com/incident/805827#ed71375ea5506f63804d5e2318f721b31d2d5fdb0870ea3c1e540da87f189563 Currently investigating an issue with updates in our system. https://status.trlyr.com/incident/583482 Thu, 29 May 2025 11:00:40 -0000 https://status.trlyr.com/incident/583482#958ea2ed50ea02b720cfdb76cef544d3923dfc84c699a85111a26de8594d97af Services are being migrated to enhance stability. Only brief interruptions, if any, are anticipated. https://status.trlyr.com/incident/558006 Wed, 07 May 2025 10:05:00 -0000 https://status.trlyr.com/incident/558006#23ca17f1ea2c259957760187c8eba79314ca512b7495b083687788a5434529f9 The API will likely return 500s for a few minutes around 10:05 UTC as we perform maintenance. https://status.trlyr.com/incident/550242 Thu, 24 Apr 2025 09:59:33 -0000 https://status.trlyr.com/incident/550242#f3847bede0f8ae779a228996423a4445666b1ef56958dfc22589d5fcbe92ce93 Maintenance completed https://status.trlyr.com/incident/550242 Wed, 23 Apr 2025 22:00:33 -0000 https://status.trlyr.com/incident/550242#410e27379e45945753f730d67b44e4aa91fe6aadbb55ed9839934fc89dcf0801 Requests to the API may be intermittent as we investigate an internal issue. https://status.trlyr.com/incident/509482 Sat, 08 Feb 2025 11:00:59 -0000 https://status.trlyr.com/incident/509482#7be78de058cc3091dbe49e77961af0afafe9fb34c1560b8d44467292ce05ccb5 The team is currently investigating reports of slower than expected requests on an unfiltered Virtual Assets GET https://status.trlyr.com/incident/496204 Wed, 15 Jan 2025 10:00:16 -0000 https://status.trlyr.com/incident/496204#82820602d3258d5f35c2a548ecfd7b2580bdb9d7a05d13e4acf06d9b339fe00f Expect loss of service on sandbox as we rollout improvements.